— / Contact
Tell me what's going wrong.
A couple of lines is plenty — you don't need the right technical words for it. I'll come back within one working day with a sensible first step and, where I can, a price.
Email
Good if you've got screenshots, invoices or an existing setup to send over.
Phone
If I'm mid-job it'll go to voicemail — leave one and I'll ring back the same day.
01 / Before you write
Tell me what you need — I'll look for free.
If it turns out to be a five-minute fix, I'll just sort it and you'll hear nothing about money. If it's a proper job, you get a scope and a price in writing before anything starts.
You'll get a straight answer either way — even if the answer is that you don't need me.
- 01What you're trying to do, roughly — a new site, a move to Microsoft 365, something that keeps breaking.
- 02What you've got now, if you know — a host, an email provider, a number of staff.
- 03Whether it needs someone on site, or whether remote is fine.
- 04Any deadline you're working to.
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